FAQs

MGU Frequently Asked Questions

What is Mirimichi Green University?
Mirimichi Green University is an eLearning platform created to share our company’s unique approach to sustainable turf and landscape management, as well as to train employees and distributors on the proper and best uses of our products.

Who has access to Mirimichi Green University?
Currently, Mirimichi Green University is accessible to Mirimichi Green employees and select distributors. All users must have a company email address.

We plan to expand access in the future, but Mirimichi Green University is not currently accessible to the public.

How do I get Help?
You can get help via our live chat portal, by contacting your Mirimichi Green sales representative, or by calling the Mirimichi Green corporate office at 910.602.1681.

How can I start the course?
To start the courses, log in to your account and then click on the “All Courses” tab located at the top of your homepage. On this page, you will see all of the courses you have access to at this time.

Can I access these courses from any computer?
Yes, all you will need is an Internet connection and access to your email inbox.

Where do classes take place?
Mirimichi Green University offers pre-recorded training courses that take place wherever your computer is: at home, at work, on the road – anywhere that you can connect to the Internet.

When does my class meet?
There are no scheduled class times. You can log into Mirimichi Green University whenever it is convenient for you so, can access courses, quizzes, and other resources at any time. You do not have to be online at a set time of day (Note: the live chat feature may be inactive at night or on weekends, but you can still leave us a message and we will get back to you.)

How do I log in?
To log in, visit the homepage of Mirimichi Green University and use the login form found in the middle of the page. Then enter your company email address. If you have a valid, approved email address, you will receive a login link email in your inbox.

How do I register?
To register for Mirimichi Green University, you must have an approved distributor email address.

Visit the homepage of Mirimichi Green University and enter your email address into the registration form found in the middle of the page. If you have a valid, approved email address, you will receive an email in your inbox with a link giving you access to Mirimichi Green University.

Can I start the course and complete it later?
Yes, you don’t have to complete it right away. Mirimichi Green University will save your progress so when you are ready to resume training, you can pick up right where you left off.

How do I pass a course?
To pass a course, you must watch the training video and answer all the questions on the quiz. You must earn 70% or higher on the quiz to pass. You can take the quiz more than once.

Can I take the quiz multiple times?
Yes, you can take the quiz more than once in order to get a passing score, but hopefully, after watching the training video, you will have all of the key points in order to pass the first time.